Legal
Refund Policy
Last updated: July 25, 2026
1. General Policy
Payments on The Throne purchase a temporary public display claim. Because the service can be delivered immediately and the top position may be replaced at any time by another valid claim, completed and published claims are generally non-refundable.
2. Eligible Refund Situations
We may issue a full or partial refund when a payment was successfully charged but the claim was not published because of a technical failure on our side, duplicate accidental charge, confirmed unauthorized transaction, or another situation where applicable law requires a refund.
3. Non-Refundable Situations
Refunds are generally not provided because another user replaced your claim, the reign duration was shorter than expected, submitted content was removed for violating platform rules, you changed your mind after publication, expected traffic or results were not achieved, or external links and social accounts did not perform as desired.
4. Moderation and Rejected Content
If a claim cannot be published because submitted content violates our Terms, safety rules, law, payment requirements, or third-party rights, we may reject or remove the content. Refund eligibility in these cases is reviewed at our discretion and may be reduced by payment processing, chargeback, administrative, or compliance costs.
5. How to Request a Refund
To request a refund review, contact info@throneholder.space within 7 days of the transaction. Include your payment date, claim name, email address used for the claim if provided, transaction identifier if available, and a short explanation of the issue.
6. Review Timing
We aim to review refund requests within a reasonable period. Approved refunds are returned to the original payment method when possible. Payment processors and banks may take additional time to post funds to your account.
7. Chargebacks
If you initiate a chargeback or payment dispute, we may suspend related claims, provide records to the payment provider, and restrict future use of the service when needed to protect the platform.
8. Changes to This Policy
We may update this Refund Policy from time to time. The current version will be posted on this page with a revised date.